Shipping & Returns

Shipping Information...

In the unlikely event that an item is damaged or faulty we will offer a replacement item (where available) or a full refund, but the item MUST be returned first to the address stated below. If, when you receive your order,you change your mind, please let us know within 30 days of receipt (an email will be suffice) and return the goods to us in their original condition within 2 weeks and we will refund the cost of the item(s). The goods must be returned before the expiry of this period to:

Please note that the telesales law forbids the return of certain goods.

These terms do not affect your Statutory Rights.

Guarantee: The guarantee is given in accordance with legal requirements. Any additional guarantee statements are contained in the product descriptions.

Data protection: We store and process customer data in accordance with the current legal requirements of the Data Protection Act 1988, the telecommunications laws and the teleservices protection law.

You are entitled to receive information and to amend, block and delete your stored data. Please contact or send us your request by post.


In the unlikely event that you wish to cancel your order, you have the right to cancel your order 24 hours from the time of placing your order, in which a full refund will be given. Should your order have already been processed and shipped, please return the item(s) in an unopned state to receive a refund.